Experience Management Solution
for Credit Unions
Delight members and employees. Boost retention. Yield tangible growth. Build community.
Create Exceptional Experiences
Understand what members want and deliver experiences
that keep them coming back for more.
that keep them coming back for more.
Turn insights into action
Capture Experience Signals
Gather credit union member experience feedback from branch visits and digital
channels, via live chat, mobile banking apps, and more. Track and analyze feedback at all points, no matter
which financial products services members use (or when).
Identify What Matters
What are your members’ top concerns? Instantly identify and
prioritize the activities and resources that will make the biggest impact on member engagement and
loyalty. Let technology drive efficiency through personalized experiences.
Create Connections
Construct a comprehensive view of what seamless experience really means.
Understand how to bridge experience gaps. Enable your employees to understand, empathize, and handle member
issues in real time.
Member-Centric and Growth-Driven
Improve Retention
Minimize churn, stay relevant, and remain a top choice for your members
Drive Member Acquisition
Attract new members—and keep them—amid fierce competition from banks and fintech
Accelerate Loan Growth
Optimize offerings and implement services that meet customer demands
Manage Online Reputation
Grow positive online reviews and strengthen your digital presence and reputation
A comprehensive solution
Get more done with less
Sogolytics credit union experience management solutions allow you to analyze member feedback data and identify actionable insights without investing significant time or resources.
“Transforming how
we communicate”
Don’t just take our word for it…
Sogolytics helps credit unions and other financial institutions reduce churn and increase profits.
Here are their stories.
Here are their stories.