Live and on-demand webinars:

inspiration and expertise.

Listen and learn at your convenience as industry experts discuss topics like customer experience, employee engagement, and community feedback.

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How to prioritize decisions to boost customer satisfaction and loyalty

Join our webinar to see how Sogolytics platform can help you direct resources into the initiatives that will improve experiences for your clients (and improve CX ROI for your business)

Hosted by Ian Crowley,
Director of Sales, Sogolytics
Natasha Safronova,
Director of Product Marketing, Sogolytics

Find out what your customers want: Building a better VoC program

The secret to retaining a customer—is it price, product, or something entirely different? Join this webinar for expert tips on building meaningful Voice of the Customer programs and gaining the valuable insights you need.

Hosted by Melissa Krut,
VP of Success, Sogolytics
Ross Rubin,
Founder and Principal Analyst, Raticle Research

Fight The Burnout:
A Master Class on Prioritizing Employee Well-Being

Is your organization prepared to succeed in the brave new world of genuine work-life balance, or will you struggle to retain and attract top talent? Tune in for expert advice and practical ideas.

Hosted by Melissa Krut,
VP of Success, Sogolytics
Natasha Safronova,
Product Marketing Director, Sogolytics

6 Strategies (That Actually Work!)for Building and Protecting Your Online Reputation

Join our free online workshop to learn practical steps you can take to solicit more online reviews for your bank or credit union from your most satisfied customers.

Hosted by Laurie Flanders,
VP of Strategic Sales, Sogolytics
Paige Rodgers,
Account Manager, Sogolytics

Strategies for Boosting Online Reviews and Acquiring New Patients

Learn the huge impact of patient feedback with real-life examples and gain insight into actionable strategies to control your online reputation.

Hosted by Haris Azmi,
Chief Revenue Officer, Sogolytics
Paige Rodgers,
Account Manager, Sogolytics

Rethinking Employee Engagement: How to Fix What’s Broken

If you’re planning for growth this year, you can’t afford to waste time or money on projects that won’t work. Join our webinar session to explore, learn, and rethink employee engagement.

Hosted by Melissa Krut,
VP of Success, Sogolytics
Natasha Safronova,
Director of Product Marketing, Sogolytics

How Positive Corporate Culture Can Accelerate Your Growth in 2023

Join Marketing and HR leaders to explore creative and practical ways to grow a more positive corporate culture, achieve stronger brand loyalty, and improve business success.

Hosted by Laurie Flanders,
VP of Strategic Sales, Sogolytics
Lynsey Thrash,
HR Supervisor, Gulf Winds Credit Union
Kathy Scarborough - BA, MBA, CCUE,
VP of Marketing, All In Credit Union

#FavoriteThings: Top Sogolytics Features & Solutions of 2022

Learn the new features, solutions, tips, tricks, and success stories to inspire and power your projects in 2023.

Hosted by Melissa Krut,
VP of Success, Sogolytics
Mary McCormack,
Senior Account Manager, Sogolytics
Paige Rodgers,
Account Manager, Sogolytics

Rethinking Commercial Lending:
3 Strategic Actions to See Growth in 2023

Join us for our “Rethinking Commercial Lending” webinar to discuss strategic actions for both short- and long-term success.

Hosted by Laurie Flanders,
VP of Strategic Sales, Sogolytics
Jessie Baderschneider,
Solutions Consultant, Sogolytics

Re-thinking 360s: How to Support Employee Growth While Avoiding Common Pitfalls

360 Employee Evaluations got you dizzy? Untangle your plans and get back on track with our webinar focused on 360 reviews.

Hosted by Melissa Krut,
VP of Success
Natasha Safronova,
Director of Product Marketing

For credit unions: How to care for members during economic uncertainty.

Learn from industry partners, drive efficiencies and productivity for your team, and provide even better support and care for your members.

Hosted by Laurie Flanders,
VP of Strategic Sales, Sogolytics
Chris Fraenza,
SVP of Sales and Partnerships, SavvyMoney

3 tactics for organizations to turn the Great Resignation into the Great Rebound

Explore how to obtain and leverage employee feedback and implement data-driven strategies for better retention, higher engagement, and successful hiring.

Hosted by Laurie Flanders
VP of Strategic Sales, Sogolytics

3 Ways to Use Member Feedback Data to Power Credit Union Growth

Learn from experts on how to maximize member satisfaction and loyalty by leveraging member feedback to boost your credit union's growth in 3 powerful strategies.

Hosted by Laurie Flanders, NCCO
Organizational Sales Leader at All In Credit Union
Haris Azmi
Chief Revenue Officer

Better Reports: Put Omni to Work for You!

Everybody wants deep and insightful reports – learn how to make the most of your survey results and build powerful reports in minutes with Sogolytics’s Omni Report.

Hosted by Melissa Krut
VP of Success
Mary McCormack
Senior Account Manager
Paige Rodgers
Account Manager

How to make the most of your survey results and create compelling reports

Join our live webinar for tips and insights on transforming your survey feedback into meaningful reports. Uncover the art of storytelling with data.

Hosted by Ross Rubin
Principal Analyst at Reticle Research
Melissa Krut
VP of Success

Customer loyalty in banking: from detractors to promoters in 6 months

Do you know what it might be worth to turn another 10%, or even 20%, of your customers into high-value promoters? Join our webinar to hear how.

Hosted by Haris Azmi
Chief Revenue Officer
Natasha Safronova
Director of Product Marketing

Newest features to power up your surveys


Uncover the latest and most-loved survey features of 2021, boost your survey expertise, and get a chance to win fun prizes along the way!

Hosted by Melissa Krut
VP of Success
Mary McCormack
Senior Account Manager

The Value of Appreciation: How to Build a Recognition Program That Works

Does your recognition program effectively attract talent and retain top performers? Tune in to this webinar to get fueled with ideas.

Hosted by Melissa Krut
VP of Success
Natasha Safronova
Director of Product Marketing

Uncovering key insights to increase customer satisfaction in retail banking

Join the webinar to explore the key drivers of your customer and member experience and how they can help you to optimize engagement and boost satisfaction and loyalty.

Hosted by Ian Crowley
Director of Sales

Propel CX momentum with quick wins and early ROI

Join the webinar to learn about practical strategies that can be adopted to boost your CX initiatives’ outcomes quickly and effectively.

Hosted by Haris Azmi
Chief Revenue Officer
Natasha Safronova
Director of Product Marketing

Learn how to understand the key drivers of your patients’ experience

Do you know what your patients want? Join our webinar to learn how to reflect on the patient experience you are creating and optimize your efforts.

Hosted by Ian Crowley
Director of Sales

3 ways to revamp your HR strategy and set yourself for success in 2022

Are you able to easily connect the impact of your HR initiatives to overall business goals? Could you use some help creating purpose-driven EX metrics? Join the webinar!

Hosted by Melissa Krut
VP of Success
Natasha Safronova
Director of Product Marketing

5 survey mistakes that can ruin your research results and how to avoid them

Conducting online surveys is one of the most powerful ways to explore market trends, but some mistakes can be fatal to overall success of the survey. Join the webinar to learn more.

Hosted by Melissa Krut
VP of Success
Ross Rubin
Principal Analyst at Reticle Research

4 proven ways to support Employee well-being and mental health (both remote and in the office)

'Prioritizing your employees’ mental health is key to a thriving business and culture. Tune in to this webinar to get fueled with actionable ideas.

Hosted by Melissa Krut
VP of Success
Natasha Safronova
Director of Product Marketing

How to set your CX program for early wins

Learn how to capture your CX program early wins to effectively build momentum and inspire a larger commitment to CX within your financial institution.

Hosted by Haris Azmi
Chief Revenue Officer
Natasha Safronova
Director of Product Marketing

How to set your CX program for early wins

Learn how to capture your CX program early wins to effectively build momentum and inspire a larger commitment to CX within your financial institution.

Hosted by Haris Azmi
Chief Revenue Officer
Natasha Safronova
Director of Product Marketing

Teacher evaluation to promote learning, well-being, and engagement

Learn about effective and empathetic strategies that you can adopt to better understand your educators’ needs and turn their feedback into action.

Hosted by Ian Crowley
Director of Sales
Melissa Krut
VP of Success

From measuring to improving: patient experience management

Practical strategies for healthcare organizations to better understand the patient experience and thereby improve patient satisfaction.

Hosted by Ian Crowley
Director of Sales
Chris Huang
Senior Account Executive

Leveraging Sogolytics features for effective reputation management in healthcare

Best practices to generate and track patient feedback to improve awareness, analyze trends, and identify opportunities for improvement.

Hosted by Ian Crowley
Director of Sales
Chris Huang
Senior Account Executive

5 Essential CX Practices Every Financial Institution Should Implement

Join a conversation with Jim Marous, Co-Publisher of The Financial Brand...

Hosted by Haris Azmi
Chief Revenue Officer
Jim Marous
Co-Publisher of The Financial Brand

How engaged are your employees? There's only one way to know

Learn about simple solutions for the disconnect between HR departments and their employees.

Hosted by Melissa Krut
VP of Success

Finding The Moments That Matter

Learn how great employee experience builds engagement and retention in this conversation with credit union expert Angela Prestil.

Hosted by Angela Prestil
Senior Consultant
Melissa Krut
VP of Success

Why are your members leaving you for the competition?

Learn what successful credit unions do to experience tremendous growth—even in this turbulent time.

Hosted by Haris Azmi
Chief Revenue Officer
Ian Crowley
Director of Sales

How to turn employee engagement survey results into action

Join this practical workshop and learn how to turn reports into action by encouraging participation, analyzing results, and working with organizational leaders to utilize high-opportunity drivers.

Wednesday, May 17, 2023

Hosted by Melissa Krut,
VP of Success, Sogolytics s
Natasha Safronova,
Product Marketing Director, Sogolytics
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