Customer Experience

Four Customer Experience Best Practices That Create Brand Engagement

Modern marketing and sales enablement revolve around achieving the best customer experience in ...

Gordon Polovin

September 20, 2021 | 7 MIN READ

Customer Experience

Effective Seasonal Marketing: Falling for the PSL Phenomenon

Whenever August comes to an end, the talk in many of my circles centers on one thing: the pumpk...

Adam Spencer

September 9, 2021 | 5 MIN READ

About Sogolytics

Customer Experience

Why Engage in Partner Marketing?

You see it all the time on social media—an #ad by an influencer you follow, or a sponsored re...

Marie Oliverio

September 3, 2021 | 2 MIN READ

Customer Experience

Five Ways Start-ups Can Redefine their Customer Experience (CX) Strategy

Customer experience is rapidly becoming the key driver of customer choice. Besides creating bra...

Sam Makad

January 16, 2020 | 5 MIN READ

Best Practices

Customer Experience

Customer Engagement: How can brands give as good as they get?

How to structure powerful customer communications that deliver more Imagine receiving a surv...

Jake Burgess

July 1, 2021 | 6 MIN READ

Best Practices

General

3 Easy Engagement Fails

Everyone wants more engagement: more visitors, more participants, more feedback, more customers...

Melissa Krut

September 16, 2019 | 3 MIN READ

Survey Types

Sitting on a customer goldmine

Have you ever wondered why the phones aren’t ringing? Why sales are extremely slow, making it...

Sogolytics

December 5, 2022 | 2 MIN READ

Best Practices

How well do you really know your customers?

Do you know their likes, dislikes, needs, fears, wants and challenges? Truly understanding...

Sogolytics

December 5, 2022 | 2 MIN READ