Best Practices

Empathize with Your Audience During the Holiday Season

(Sure, it's only September, but brace yourself!) How many people do you know who can’t wai...

Marie Oliverio

September 29, 2021 | 3 MIN READ

Best Practices

All in the Family: Learning (and Unlearning) Fiscal Habits

Whether we like it, love it, hate it, or go to therapy to understand it, our families generally...

Marie Oliverio

September 23, 2021 | 3 MIN READ

Best Practices

Jargon: Useful or Unnecessary?

Having a shorthand for a specific task or within a specific field can be helpful, time saving, ...

Marie Oliverio

September 10, 2021 | 3 MIN READ

Best Practices

Why Engage in Partner Marketing?

You see it all the time on social media—an #ad by an influencer you follow, or a sponsored re...

Marie Oliverio

September 3, 2021 | 3 MIN READ

Best Practices

Leading with Empathy: What HR Professionals Can Do to Improve Employee Well-being

"As pandemic life recedes in the U.S., people are leaving their jobs in search of more money, m...

Marie Oliverio

August 26, 2021 | 3 MIN READ

Best Practices

Proactive Reputation Management in Healthcare

Restaurants, retail, or healthcare — it seems no one is safe from the wrath or reward of onli...

Marie Oliverio

December 8, 2022 | 3 MIN READ

Best Practices

From TV to CX: Know Your Audience

I’m sure you've heard the cliche of a movie or TV show being referred to as a “love letter�...

Marie Oliverio

July 24, 2021 | 3 MIN READ

Best Practices

“Return to Normalcy” (and other limiting platitudes)

The Spanish Flu of 1918. September 11, 2001. The COVID-19 pandemic. We can think of these traum...

Marie Oliverio

July 24, 2021 | 3 MIN READ

Best Practices

Behavior, Intent, & Remote Company Culture

Whales can teach us a lot about culture. I was watching a documentary about different whale spe...

Marie Oliverio

May 15, 2021 | 3 MIN READ

Best Practices

The Duality of Spring: Gripes and Gratitude in the Season of Bloom

There's so much happening out there -- vaccination conversations, travel trials, return-to-offi...

Marie Oliverio

May 5, 2021 | 3 MIN READ