Best Practices

Customer Experience

Retail

The Power of an Omnichannel Retail Experience

Consumer shopping behavior is unrecognizable from what it was a few years back. As a result, ma...

Gordon Polovin

October 26, 2022 | 12 MIN READ

Customer Experience

What is CXI? Into the World of Customer Experience Innovation

Customer experience itself is no longer an unknown topic, but one of great importance in the bu...

LeTeisha Newton

December 2, 2022 | 5 MIN READ

Customer Experience

Market Research

Types of Statistical Analysis

Businesses far and wide regard digital data as their most valuable asset in competitive markets...

Gordon Polovin

August 20, 2021 | 6 MIN READ