Customer Experience

Employee Engagement

How HR Leaders Use EQ to Improve CX

Emotional intelligence has gained increasing attention in the field of HR leadership over the p...

Jake Burgess

March 22, 2023 | 5 MIN READ

Best Practices

Employee Engagement

9 Ways to Create a Culture of Kindness at Work

Company culture impacts employee engagement as well as customer retention. And that’s just th...

Jenn Goddu

March 21, 2023 | 6 MIN READ

Best Practices

Employee Engagement

The Power of Kindness at Work

Work today is often focused on productivity: Do your job well and efficiently! Be a top perform...

Jenn Goddu

March 17, 2023 | 5 MIN READ

Best Practices

Employee Engagement

How to Work with Micromanagers

Read a few articles on leadership and you’ll find that they always talk about the power of gi...

Jenn Goddu

February 26, 2023 | 6 MIN READ

Best Practices

Employee Engagement

EX Metrics That Matter: Are You Delivering?

Unlike with customer experience, it’s a bit harder to tie employee experience directly to ove...

Jake Burgess

January 17, 2023 | 6 MIN READ

Best Practices

Employee Engagement

How Are Parents Treated at Work? A 60-Year Work in Progress

The road to well-paid work, equal opportunities, and workplace respect for women has been paved...

Jake Burgess

January 5, 2023 | 7 MIN READ

Employee Engagement

A Year in Review – My Time at Sogolytics

You know, I’m still a bit surprised as I sit down to write this piece. It doesn’t seem like...

LeTeisha Newton

November 7, 2022 | 6 MIN READ

About Sogolytics

Best Practices

Employee Engagement

Our Team Dives Deep: Black Belt Boot Camp

“Learn continually. There’s always ‘one more thing’ to learn.” - Steve Jobs That�...

Disha Sanghvi

October 27, 2022 | 6 MIN READ

Best Practices

Employee Engagement

Making Your Workplace Mentorship Program A Success

Your organization wants to develop its people. That’s a given. The question is how to do it w...

Jenn Goddu

June 14, 2022 | 6 MIN READ

Best Practices

Employee Engagement

General

5 Challenges of Incorporating Play at Work

Play at work can positively affect the workplace environment and team cohesion. Giving employee...

Jenn Goddu

June 2, 2022 | 4 MIN READ