Best Practices

Customer Experience

Rentals and Reviews: Boosting Guest Satisfaction

If you’re managing rental housing, you definitely understand how important feedback and revie...

Cherie Foo

November 22, 2022 | 8 MIN READ

Best Practices

Employee Engagement

Style Trial: Professional Appearance Challenges

In the past, "business" style meant a fairly formal dress code, with minor variations for "busi...

LeTeisha Newton

November 18, 2022 | 5 MIN READ

Best Practices

Employee Engagement

General

How Organizations Can Benefit from Freelancer Feedback

You may think your business is the best at what it does, and that confidence can definitely be ...

Jenn Goddu

February 22, 2022 | 4 MIN READ

Employee Engagement

General

How Freelancers Can Get Feedback

Most work environments offer some sort of performance review. The employee is typically given v...

Jenn Goddu

February 8, 2022 | 5 MIN READ

Customer Experience

Employee Engagement

General

Great Techspectations: Making Technology Do It All So We Don’t Have To

If you had a hammer, would you: (a) Hammer in the morning, hammer in the evening, all over t...

Melissa Krut

October 9, 2021 | 6 MIN READ

Best Practices

Employee Engagement

Adding Value to Your 2 Cents: How to Give Useful Peer-to-Peer Feedback

The annual performance review is common in many work environments. The omnipresent 360-degree r...

Jenn Goddu

October 5, 2021 | 5 MIN READ

Employee Engagement

Dear Manager: Delivering and Receiving Constructive Criticism

Feedback isn’t always easy to hear or to receive. In a professional setting, I take it well w...

Adam Spencer

August 21, 2021 | 6 MIN READ

About Sogolytics

Employee Engagement

General

Emergence: Cicadas, Masks, and Returning To

How familiar are you with cicadas? Depending on where you live, cicadas might be a mysteriou...

Melissa Krut

May 31, 2021 | 6 MIN READ

About Sogolytics

General

SoGoVote: The Citizen Experience

Vote. I'd planned this as a brief post, but it really all does come down to just that single...

Melissa Krut

November 3, 2020 | 2 MIN READ

Customer Experience

What Really Drives Customer Churn and How You Can Avoid It

Visionary co-founder and former Apple CEO, Steve Jobs, challenged, “Get closer than ever to y...

Sogolytics

September 25, 2019 | 4 MIN READ