Customer Experience

Healthcare

How Digital Healthcare Impacts Patient Experience

Healthcare is expanding rapidly, and digital healthcare facilities are becoming more and more c...

Gordon Polovin

December 9, 2022 | 8 MIN READ

Best Practices

Healthcare

Do Primary Care Physicians Still Play A Vital Role?

Quick: Who's your primary care physician? In the past, "the family doctor" was probably someone...

Gordon Polovin

September 19, 2022 | 7 MIN READ

Best Practices

Healthcare

Survey Types

Nursing Home Surveys: What They Can Tell Providers About the Resident Experience

The world has staggered through one of the most deadly and disruptive pandemics in history. Mil...

Gordon Polovin

August 31, 2022 | 6 MIN READ

Best Practices

Customer Experience

Everything You Need to Know About the CSAT Survey

Everyone is talking about the CSAT survey, and with good reason! The Customer Satisfaction Surv...

LeTeisha Newton

August 22, 2022 | 6 MIN READ

Best Practices

Healthcare

Practical Medical Imaging and Management: A Look at Operational Efficiency

This article reflects on the massive impact of radiology on the healthcare industry, and the so...

Gordon Polovin

August 18, 2022 | 8 MIN READ

Best Practices

Customer Experience

Healthcare

Nursing Homes: How Good Are They at Providing a Better Quality of Life?

When talking about lifestyles and nursing homes in the same breath, we should appreciate that i...

Gordon Polovin

August 13, 2022 | 7 MIN READ

Customer Experience

Healthcare

Radiology’s Pivotal Role in Closing Healthcare Gaps

Health administration connecting with massive shifts in imaging technology has created the need...

Gordon Polovin

July 26, 2022 | 12 MIN READ

Best Practices

Healthcare

Four Critical Contributors to Improved Radiology Proficiency: Teleradiology, Patient Relations, Primary Care, and Interventional Image Interpretation

Sub-specialization is a powerful trend driving the radiology profession in 2022. Indeed, univer...

Gordon Polovin

December 2, 2022 | 11 MIN READ

Customer Experience

Employee Engagement

Healthcare

5 Ways to Build Patient Experience

Finding new ways to improve your patients' experience is more than just about making your patie...

LeTeisha Newton

December 23, 2021 | 9 MIN READ

Healthcare

Why Planned Online Reputation Management in Healthcare is Important

Let’s face it: In today’s world, information is king. Post-pandemic, many professionals are...

LeTeisha Newton

December 17, 2021 | 6 MIN READ