Best Practices

Healthcare

PX as a Risk Assessment Tool for LTC Facilities

An important measure of care in the healthcare industry is risk assessment. Facilities and thei...

LeTeisha Newton

February 16, 2023 | 6 MIN READ

Customer Experience

Healthcare

Necessity of Data in Patient Experience for LTCs

As we enter a new year, it’s a time to focus on what has gone before, what we know, and how i...

LeTeisha Newton

January 24, 2023 | 6 MIN READ