Customer Experience

Market Research

Travel, Reinvented: Top Travel and Tourism Trends to Keep in Mind

For some countries, travel is opening up, and with it, new concerns around what the future of t...

Disha Sanghvi

September 4, 2021 | 5 MIN READ

Customer Experience

Market Research

Types of Statistical Analysis

Businesses far and wide regard digital data as their most valuable asset in competitive markets...

Gordon Polovin

August 20, 2021 | 6 MIN READ

Customer Experience

Market Research

Unlock Segmentation: Dive into the Details to Elevate Your Customer Experience

What really clicks with your customers? What makes them choose you over the competition? The...

Disha Sanghvi

August 19, 2021 | 5 MIN READ

Best Practices

Customer Experience

Employee Engagement

Market Research

From TV to CX: Know Your Audience

I’m sure you've heard the cliche of a movie or TV show being referred to as a “love letterâ...

Marie Oliverio

July 24, 2021 | 4 MIN READ

Customer Experience

Market Research

The Pandemic Made Me Do It: Long-term Impacts on Customer Behavior

COVID-19 changes a lot of things: how we work, how we feel about being indoors with strangers, ...

Jenn Goddu

July 12, 2021 | 5 MIN READ

Customer Experience

Market Research

The Big Consumer Trends of 2021

No article on consumer trends is complete without addressing the COVID-19 pandemic's disruption...

Gordon Polovin

July 7, 2021 | 7 MIN READ

Market Research

Your Ultimate Guide to Buying Market Research Software

What is market research software, and why is it important? Market research software describes ...

Gordon Polovin

August 17, 2022 | 8 MIN READ

Customer Experience

Employee Engagement

Market Research

Sample Size Calculator: Generating Value and Confidence in Meaningful Results

As a professional marketer, you want to know what your customers think and feel about your bran...

Gordon Polovin

April 27, 2021 | 7 MIN READ

Customer Experience

Market Research

What is growth marketing, and how does it relate to the customer experience?

What is growth marketing? Many sales enablement experts alternatively title their designations...

Gordon Polovin

March 30, 2021 | 9 MIN READ

Customer Experience

Market Research

Intended vs. Actual Branding: Understand the Difference to Elevate Marketing Strategies

Branding rests on a combination of marketing activities that build a personality or reputation....

Gordon Polovin

March 23, 2021 | 8 MIN READ