Best Practices

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Retail

Buy Now, Pay Later: The eCommerce Revolution

We've all heard of Buy Now, Pay Later (BNPL) offers. In fact, there's a good chance that you ha...

Gordon Polovin

January 19, 2023 | 11 MIN READ

Best Practices

Customer Experience

Market Research

How to Launch Your App Successfully in 2023

If you build it, they will come -- right? Unsurprisingly, app developers often demonstrate a...

Gordon Polovin

December 6, 2022 | 15 MIN READ

Best Practices

Customer Experience

Retail

Why Retail Customer Experience Matters

Customer experience, as a whole, has become the key differentiator for most customers. In fa...

Gordon Polovin

December 23, 2022 | 11 MIN READ

Best Practices

Customer Experience

Retail

Price Discount Holidays and Retail Experience

Holidays, holidays, holidays! We can't say it enough. Who, you may ask, is "we"? It's both t...

Gordon Polovin

December 6, 2022 | 8 MIN READ

Best Practices

Customer Experience

Retail

The Power of an Omnichannel Retail Experience

Consumer shopping behavior is unrecognizable from what it was a few years back. As a result, ma...

Gordon Polovin

October 26, 2022 | 12 MIN READ

Best Practices

Customer Experience

Retail

Low-Cost Ways to Improve the In-Store Shopping Experience

All things being equal, creating a better shopping experience for your customers is likely to i...

Jake Burgess

August 25, 2022 | 9 MIN READ

Best Practices

Customer Experience

Retail

Retail Stores Should Have Websites—Even Without eCommerce

If you listen to all the noise on the internet, you’d probably believe that brick-and-mortar ...

Jake Burgess

August 1, 2022 | 5 MIN READ

Customer Experience

Market Research

The Season of Churn: Pandemic-influenced Consumer Attrition

The COVID-19 pandemic was a B2B and B2C upheaval that made traditional marketing and organizati...

Gordon Polovin

August 2, 2021 | 6 MIN READ