Best Practices

Feature Focus

Using a Matrix Grid in Your Surveys to Elicit Better Responses

One hallmark of outstanding customer service is the speed at which a business responds. If you ...

Hamid Farooqui

December 5, 2022 | 5 MIN READ

Feature Focus

Survey Bank

When designing your first survey, you can save a lot of time by using questions from an already...

Sogolytics

June 9, 2020 | 1 MIN READ

Best Practices

Question is King

Questions are extremely powerful tools that reveal more than just an interest in gaining in...

Sogolytics

September 24, 2019 | 2 MIN READ