Best Practices

Customer Experience

Survey Types

How can you tell when your customer feedback survey has gone stale?

You know you want to solicit customer feedback. You carefully craft questions and set up the su...

Jenn Goddu

March 31, 2022 | 6 MIN READ

About Sogolytics

Customer Experience

Feature Focus

Mobile Survey Experience: Better CX On The Go

Whether you fall into the category of “I can’t be without my phone for a minute” or “I ...

Sogolytics

February 26, 2022 | 4 MIN READ

Best Practices

How to Show Your Survey Participants The Love

Valentine's Day may be over, but there's still one group of people who could really use some lo...

Melissa Krut

February 16, 2022 | 7 MIN READ

About Sogolytics

Best Practices

General

How to Ensure Quality Survey Results and Create Compelling Reports

Gathering data is one thing, but parsing the information to tell a compelling story is quite an...

Jason Smith

February 5, 2022 | 3 MIN READ

Best Practices

Feature Focus

The Weighty Argument For Rating Questions

Which of these best conveys the message? It's great to rate! Rate, don't wait! Wei...

Melissa Krut

October 21, 2021 | 5 MIN READ

Best Practices

Feature Focus

How to Edit a Live Survey (And Why You Maybe Shouldn’t)

If you're wondering how to edit a live survey, you've missed the most critical step in the surv...

Melissa Krut

October 2, 2021 | 7 MIN READ

Market Research

Survey Types

How Important Is Research Design To Your Marketing Strategy?

A company CEO believes strongly that his reinsurance company can successfully enter the auto ma...

Gordon Polovin

July 13, 2021 | 6 MIN READ

Best Practices

K-12/Higher Education

Professional Development

How to Use Surveys to Nail Back-to-School Plans

Let’s face it: Everyone wants K-12 kids back in school full-time, none more so than the kids ...

Kathy Edens

April 11, 2022 | 5 MIN READ

Best Practices

Survey As Conversation: Wrapping It Up

Full disclosure: I've put off finishing this Survey as Conversation series for longer than expe...

Melissa Krut

May 22, 2021 | 6 MIN READ

Customer Experience

Survey Types

How to Survey Your Target Audience’s User Experience

Continuing our previous post, "4 User Experience Questions to Include in Your Survey," what que...

Kathy Edens

May 21, 2021 | 5 MIN READ