Real Estate

Airbnb’s Impact on the Rental Landscape

Before Airbnb and Vrbo came about, the rental landscape was drastically different. For one t...

Cherie Foo

November 10, 2022 | 6 MIN READ

Best Practices

Customer Experience

Travel and Hospitality

How To Use Tech To Delight Your Guests

It’s 2022, and it’s time for hotels to step it up. Gone are the days of making your gues...

Cherie Foo

November 9, 2022 | 8 MIN READ

Best Practices

Travel and Hospitality

9 Tips to Improve Hotel Guest Experience

One of the most important things that a hotel can do is to provide their guests with a good exp...

Cherie Foo

October 25, 2022 | 6 MIN READ

Best Practices

Customer Experience

Travel and Hospitality

Creating Airline Passenger Experiences Travelers Will Love

Airlines are known for their commitment to prioritizing passengers’ air travel experience. ...

Natasha Safronova

August 10, 2022 | 4 MIN READ

Best Practices

Customer Experience

Travel and Hospitality

Listening to Traveler Feedback Today is Key to an Airline’s Success Tomorrow

It’s no secret that the aviation industry has been one of the sectors most impacted by the CO...

Natasha Safronova

July 21, 2022 | 4 MIN READ

Best Practices

Customer Experience

Travel and Hospitality

How to Reverse the Decline in Hotel Guest Satisfaction in 2022

For the hotel industry in 2022, it’s a classic case of “good news, bad news.” The good...

Patrick Grieve

July 15, 2022 | 5 MIN READ